Firstly - we get a letter telling us that our electricity direct debit payments are increasing from £30/month to £42/month, then a second letter to tell us our gas payments are going up from £33/month to £46/month. That's an extra £25/month or £300/year! If our accounts were in debit then fair enough; but both gas and electricity accounts are in credit. That's really dumb. What are you playing at? You are acting like a bunch of muppets!
Second - they wrote to me with a "special offer", in fact, they would "like me to be one of the first to hear about a very special offer" They have partnered with GE Money to offer me a home owner loan of up to £100,000 at a typical APR of 14.5% Do they think I am an idiot? I can get an unsecured loan for 5.6% Why would I want to pay more than double on a loan secured on my house? Worst loan offer, ever! That is just not competitive, is that the best they could do? The only conclusion I can fathom is that they are either clueless, or they are looking to exploit vulnerable people who cannot afford to get cheaper finance elsewhere. Either explaination is shocking - shame on you British Gas!
Third, the final turd in the water pipe, today British Gas have announced a third round of price rises this year. Gas is going up by 12.4% and electricity by 9.4%. Ironically this news came just as they announced record losses of £143M for the first half of the year. Their poor financial state must explain their rip-off loan strategy.
That's it British Gas, you're fired!
102 comments,
Blog, Thursday, July 27, 2006 21:46
